Do you have a shop?
Yes we do have a permanent shop, the address is 98 Coleman Road Boronia Victoria. We are also regularly set up at Markets and Events along with our Shopping Center Pop Up sites. You can find out all the details in the Events Section of the website.
Do you make all your products yourself?
Majority of our products yes we do. All of our Candles, Wax Melts, Bath Bombs, and Handmade Soaps (Excluding the Salt Soap) are made by us. Due to the nature of our other products it is not possible for us to make them by hand however we do hand select them all individually.
What do I do if I receive my order and something is missing?
Please get into contact with us straight away and we will be more than happy to fix the issue.
Do you offer a returns and refunds policy?
For all Refund and Return enquiries please contact us directly. We are more than happy to discuss any issues that may have occurred.
What dos a Salt Lamp Do?
Our beautiful Salt Lamps are sourced from the Himalayas. They assist with Harmonizing your space which in return promotes Healing and Peacefulness. Many people are not aware of the Health Benefits that Salt Lamps produce within our Bodies. Himalayan Salt Lamps are known for the ability to Ionize the air.
Can I have more than one Himalayan Salt Lamp in a room?
Yes you can. The more Salt Lamps in the house the better. Salt Lamps help to clear the "electronic pollution" in our homes/offices. Negative Ions are essential to our Health and Well-being. Highly Polluted Areas such as rooms with Electronic Items eg: computers, tv, often have a low negative Ion Ratio and this therefore may lead to feelings of reduced Health eg: tired and general well being.
I have noticed they come in different sizes and shapes. Which is the best for me?
Depending on the size of the area you wish to cover depends on the size. A 1-2kg is perfect for an average sized bedroom. You also may chose to purchase a carved one or shape. These are a personal choice.
Can my Himalayan Salt Lamp be left on all the time?
Where can I get a new Globe for my Lamp?
Dose each lamp come with a Cord and Globe?
Yes, all our lamps come with a Cord and Globe included in the price. You can also purchase them separately if you require a new one for any reason.
Will a Lamp affect my pets?
No, it is perfectly safe to have around pets. They may lick the lamp, but it is no different to them having a specific animal Salt Lick.
Can I order the specific Lamp I’m after?
SOAP & BATH BOMB FAQs
CANDLE & MELT FAQs
I’m after a specific Fragrance and I don’t see it on your List can you get it?
We will always do our best to track down the fragrance you are after. As long as we have the name of the fragrance or an accurate description, we can usually track it down or something very similar if we cant find the exact one.
What kind of Wax do you use in your candles and melts?
We use Soy Wax in all our Candles and Melts.
Do you make candles to order or just what is available on your website?
Yes, we can make candles to custom order. We do carry a selection of candles although it is not usually more than 1 of each fragrance. We recommend that if you are after a candle in a specific fragrance that you get in touch with us, our general turn around is approximately between 5 and 7 Business days.
Are all your Candle Fragrances able to be used in Soaps or Bath Bombs?
Unfortunately, no, some fragrances we can use in both and some are not safe for use on the skin. If there is a fragrance, we have that you want in a Soap or Bath Bomb please get into contact with us and we can tell you if it is available.
What is the difference between Soy Candles and regular Candles?
Soy Wax Candles generally burn longer than paraffin candles, Soy wax is derived from 100% biodegradable while Paraffin is not. Soy candles also releases fragrances easier than Paraffin Wax.
What are Soy Wax Melts and how do they differ from Candles?
Soy wax melts are little squares or circles of scented wax that can be placed on the top of a tea light burner or an electric burner. They are a flame free alternative to candles and throw the same amount of scent.
What if I purchase a mystery pack of Melts and want to get more in one fragrance?
All of our Soy Wax Melts are labelled with the name of the fragrance which means that you can always reorder that specific fragrance as often as you like.
Do Wax Melts Evaporate?
No unlike Candles Wax Melts do not evaporate the fragrance simply dissipates. Once you have burnt the melt until you can no longer smell the fragrance, you can throw away the wax and start a new fragrance.
Where can I get a Wax Melt warmer or Oil Burner?
We have a selection of Melt Warmers for you to choose from. You will find them in the Candles section of our Products.
How do I get the Wax out of my Warmer?
This all depends on what sort of warmer you have. If it is a tealight warmer with removable bowls you can simply remove the bowl, place the bowl in the freezer for about 10 minutes. This will cause the wax to harden further, you can then use a butter knife to pry the wax out of the bowl. You can then discard the wax in the trash.
If you have an electric burner then you will need to turn your burner on and melt the wax. Once the wax is completely melted place 1 or 2 cotton balls in the melted wax. The cotton balls should soak up the wax, once this has happened you can throw out the cotton balls give the dish a wipe out and then add a new fragrance.
I have read that you should burn the candle to the edges the first time is this true?
The first burn of any candle is the most important. The first time you light a candle make sure that you allow it to burn all the way to the edges of the container pooling all the way. This will prevent the candle from tunneling and promote an even burn for the life of the candle.
My Candle has changed colour is it still ok to burn?
Yes your Candle is still perfectly fine to burn. Candle Waxes and fragrances are sensitive to Light and Temperatures. It is advised that when storing a candle you try and avoid direct sunlight, try and store your candles in a cool, dry place. This will help protect your candles from discolouration and fading. Some fragrances will however still discolour even with these precautions.
What is the difference between Regular Band and Yoga Band?
Regular Band is a thin band that will look similar to that found on most pants like Track Pants. Yoga Band is a thick band that helps the legging sit a little bit higher.
Are your leggings good for wearing to the Gym?
Absolutely our leggings are perfect for wearing anytime including the gym. They are squat proof as well.
What are your leggings made of?
Our leggings are a blend of 92% Polyester 8% Spandex which makes then beautiful and soft to the touch and leave you feeling like you are not wearing anything at all.
Can you get the designs again?
Unfortunately no we rarely will be able to get the same design again because of this we recommend that if you see something you like then you should get it straight away.
If i want a specific design on Leggings can you get it in?
We can do our best to find the design you are after however we can not make promises and it could take a while to find. Feel free to contact us directly and we can discuss if it is possible.
According to your sizing chart i am on the edge of 2 sizes which one would be better for me?
When this happens we highly recommend going with the bigger size especially for the first pair and if you are unhappy with the sizing then you can always adjust with the next order.
Do you offer AfterPay?
Yes we do offer AfterPay as a payment option. This can be selected during the checkout process.
Do you offer Laybuy?
Yes we do offer Laybuy. For all Laybuy enquirers please Contact us directly either on Facebook @HimalayanScentsations or via email at himalayanscentsations.com.au.
Laybuy Terms and Conditions: